We currently use Royal mail 48 hour service or couriers so your order should be with you within 3/4 days.
Free postage is for orders above £39 (£2.99 Below) and is limited to the UK mainland only. Some postcodes will incur additional charges of up to £25. You will be contacted by email and invoiced via paypal for these charges.
Items are usually Dispatched within 24 hours when in stock.
Express Delivery is 1-2 Days if ordered before 12-30pm.
Standard Delivery 2-3 Day
We currently use Royal mail 24/48 hour Tracked & Next Day service also APC couriers so your order should be with you quickly.
Next Working Day Delivery
Orders for Next Working Day delivery need to be placed by 12.30pm and made sure the item is in stock for it to be Dispatced that day. Order placed on weekends will be shipped on Monday for next day. Friday next day orders will be shipped and arrive the following Monday (except Bank Holidays)
Next Day Orders placed at a weekend will be shipped on Monday for delivery on Tuesday.
Please Note that if the item is over size or over it's weight limit it may not be able to go " Next Working Day " a courier will deliver and that could take a little longer.
Next Working Day orders need to be placed and paid for before 12.30pm as that is close to our collection from Royal Mail after that time it will be dispatched the day after.
Our Sales team will be happy to take a call if further infomation is needed 01530 263746
Next Working Day orders will be dispatched out only if the item is available if your order can not be fulfilled one of our team will be in touch by a phone call or email
Fishpetsreptiles.co.uk Ltd can not be held responsible for delays in delivery and any conseqential loses due to those delays. We rely on third parties to delivery our goods and at times problems occur for which we are sorry.
There is an additional postage charge for International delivery which will be charged via Paypal after the order is complete & UK posatge has been paid.
We abide by the distant selling regulations and items can be returned if not completely happy up to 14 days after purchase.
If Items are faulty or damaged we will arrange an exchange (at our cost). If items are purchased incorrectly the cost of returning the goods will be born by the buyer.
Goods can not be returned unless we have been contacted to arrange an exchange.
Use of the website assumes you accept the the delivery and return conditions.